Shipping Times


USA First Class Tracked Mail:

  • Shipping is FREE
  • Shipping period: 3-7 business days



Standard Letter mail UNTRACKED:

  • Shipping is FREE, does not come with tracking
  • Shipping Period: 4-20 Business Days

Expedited Tracked Parcel: 

  • Shipping cost varies for each province. Shipping will be calculated at checkout.
  • Shipping Period: 3-9 Business Days



*Please keep in mind, shipping delays may occur and are not in our control*

Canadapost Small Packet International Air UNTRACKED: 

  • Shipping varies for each location. Shipping cost is calculated at checkout.
  • Shipping Period 6-25 business days

Asendia Standard Parcel TRACKED:

  • Shipping varies for each location. Shipping cost is calculated at checkout.
  • Shipping Period: 10-25 business days

*There may be delays from postal services so please allow up to 10 working days after the expected delivery date due to custom clearance, plus COVID-19 delays.

*International orders are subject to customs, duties, and/or taxes determined by the destination country. The customer is responsible for any customs, duties and/or taxes. 


Processing Time: 

Please allow up to 3 days for processing time. 

*Due to Covid-19, shipping couriers are taking extra precautions which will cause delays. Delays may also occur around promotional sales events and the holidays.


*We, Starcrew, are not responsible for any shipping delays after the package has left our hands. Refunds will not be given if the item does not arrive within the estimated time frame since these delivery dates are subject to delays from the Shipping couriers. Please contact the respective Shipping courier (USPS, Canadapost, or Asendia) if you are having issues with your shipment. 

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